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    University of Scranton
   
 
  Dec 12, 2017
 
 
    
Undergraduate Catalog 2013-2014 [ARCHIVED CATALOG]

MGT 461 - Managing Through Systems and Quality

3 cr.


(Perquisite: MGT 351 )

Systems theory provides a powerful way to understand work organizations: as interacting, inter-dependent systems.  Managing effectively through systems involves working with vision, with empowered, growing people with a customer orientation, with good measures and analysis, and with a continuous improvement culture.  This course will focus on these quality management approaches that form the underpinning of tomorrow’s management practices.